Refund Policy

We stand behind our courses. If you are not completely satisfied with your purchase, contact us within 30 days of enrollment and we will issue a full refund — no complicated forms, no hoops to jump through.

Our goal is to make TikTok business education accessible and risk-free. If the course is not the right fit for you, we want to make it right.

To be eligible for a refund, you must request it within 30 days of your original purchase date.

We may ask for brief feedback to understand what did not meet your expectations. Your feedback helps us improve the Academy for future students.

To request a refund, email us at contacts@rilexnovaconsulting.com with the subject line "Refund Request" and include the email address used at checkout or your order confirmation number.

Our team reviews refund requests within 2 business days and will confirm the status by email.

Approved refunds are processed back to the original payment method within 5 to 10 business days. The exact timing may vary depending on your bank or payment provider.

You will receive a confirmation email once the refund has been issued.

Refund requests made after the 30-day window are generally not eligible unless required by applicable law.

If you have completed a significant portion of the course material and received a certificate of completion, we reserve the right to review the request on a case-by-case basis.

If you have any questions about this Refund Policy, please contact us at: